Frequently asked questions
4/7/25 UPDATE*
Beware of scammers. The only place to purchase our products is through the page you are on currently (www.justburiedco.com.)We do not sell larger mirrors online for shipping such as the 5 Ft Cheval or 6 Ft Mirror, if you’re seeing these items elsewhere for around $40-$60 that is a scam, don’t buy from them. If you do buy from the scam site, please refrain from contacting us about the status of your order because you got scammed and now you’re wasting our time, dispute your card charge and call it a day. It is very annoying dealing with scams constantly popping up, it is even more annoying when the scammed find our website and have the audacity to ask US where their order is. Thanks & stay safe out there.
How Do I Buy a 6 Ft Mirror?
6 Ft Mirrors are best to be picked up in-person at events. It is risky and very expensive to ship a 6 Ft mirror but it can be done, please read the full description on the 6 Ft Page before reaching out to us with questions.
My order is late, can I have an update on shipping/tracking?
Once the order is shipped, you will receive a shipping confirmation email with a tracking number. Reference the provided tracking number for shipping updates.
What happens if my order arrives broken?
We take great precautions in packing orders to assure they arrive safely and undamaged. We have zero liability after the package has shipped and aren’t responsible for the way it’s handled after it leaves our shop. If your order arrives damaged, document the damage with pictures and file a claim through the mail carrier. The mail carrier will be your point of contact for handling the claim/refund.
How do I place A custom order?
Our Commissions are currently closed.